Before proceeding, it is essential to ensure you have the appropriate permissions.
Recently, Facebook updated its platform, requiring users to be listed on the "Manage and View Access" settings view, in order to connect your page to Notified.
Only persons listed under "People with Facebook access" can connect your Facebook Page to third-party platforms like Notified. Being a Meta Business Admin alone is not sufficient, if you're not listed under "People with Facebook Access", the connection will not work.
If you are the only Meta Business admin on an account, you may notice that you are unable to assign yourself under "People with Facebook Access". This is not an error with your account—rather, it is a limitation built into Meta’s (Facebook’s) system. If this happens to you please look at the workaround at the end of this article.
Managing Social Media Connections
To access and manage your Facebook page (which may also be linked to your Instagram account), you must log in using your personal account credentials. This process does not retrieve any personal data; it only allows access to the pages you manage.
Click on the gear icon at the top right of the page and select Connections.
Connect Facebook Account: Under "Connected Accounts," click “Connect a Facebook account” and follow the on-screen prompts.
Setting Up a Search Profile
Create a New Search Profile: Navigate to "Listen" and select “Create new search profile.”
Select Social Accounts: Choose the “Social accounts” option, then click on Facebook or Instagram with a star.
Choose the Page to Monitor: List the pages you manage and select the page for which you wish to set up monitoring. If you're interested in monitoring competitors’ social media pages, you can search for their account names (without a star) and select them.
Finalize the Search Profile Setup: Click “Next,” choose a folder for the search profile, and complete the process by clicking “Save.”
Completion: Your search profile is now set up. Remember, each social media account you monitor counts as one search profile.